Delivery

Delivery truck graphic

We ship orders every working day, and aim to process your order within 3 working days of you placing it but usually we'll get your order out much sooner.  After this, your parcel will be dispatched by your chosen delivery method. If you need your package quickly, for a gift for example, we recommend choosing the express option. Packages sent via UPS Ground are normally very speedy but we'd always recommend the express service for a special occasion, just to be on the safe side.

Please note that working days for teapigs are Monday - Friday and do not include bank holidays. 

Whilst the vast majority of the parcels we send reach their destinations within the usual delivery times, very occasionally parcels get delayed and take a little longer than normal.  Please be patient but, if after 10 working days from placing your order, you are concerned about its whereabouts, just get in touch and we will happily investigate. We send all packages by services with a tracking number - your tracking number can be obtained from teapigs.

To contact us email or call +212-705-8723.

US Customers

ServiceOrder ValuePriceUsual Delivery Time in working days
UPS Ground 


up to $49.99 $8.00 2-5 days after shipping - you'll receive a tracking number by email.
$50.00+ FREE 2-5 days after shipping - you'll receive a tracking number by email.
UPS Express ANY $20.00

1-2 days after shipping

(We'll process express orders ahead of others, but if you need your order on a particular day, please email us immediately after placing your order.)

Canadian Customers

ServiceOrder ValuePriceUsual Delivery Time in working days
UPS Standard


All orders $20.00 3-8 days after shipping - you'll receive a tracking number by email.

Canada Customs requires Canadian recipients to pay applicable duties and taxes on each shipment entering Canada. These charges may include PST, GST, HST, duties and other taxes of goods (e.g. excise tax). A brokerage fee is also charged to process shipments and present the requisite customs paperwork to Canada Customs on the importer’s behalf.

Your order will be shipped under UPS’s e-Tailer Brokerage Program (eBP), where eligible shipments imported into Canada are subject to applicable duties and taxes as well as an average of $10.00 flat brokerage fee ($4.00 USD entry prep fee + $6.00 CAD bond fee on ground shipments; $10.00 CAD bond fee on air shipments) for shipments valued below $200.00 USD.

Additional fees will apply on shipments over this value. Shipments valued at $200.00 CAD and above and/or being imported to Canada for commercial purposes and/or subject to specialized clearance may incur additional fees.

Please, be aware that UPS® will request payment of these charges at the time of delivery. You have the ability to call UPS ahead of time (1-800-742-5877) to pay these charges, eliminating the need for payment on delivery.